CONFERENCE SCHEDULE

Two days of exclusive, actionable content brought to you by brilliant minds and industry thought leaders.

Here’s how it breaks down: We’ll all meet together for a few incredible keynotes. Then, the rest of the conference is build your own adventure-style. Whatever your job role, you’ll find classes and trainings designed especially for you!

Pick Your Track

 
Early Registration —

Location: JUMP
Time: 10:00am - 6:00pm

In town early? Skip the lines Tuesday morning and come see us at the registration desk on Monday!

Kickoff Party —

Location: BACON | 121 N 9th St, Boise, ID 83702
Time: 7:00pm

What takes a conference from good to can’t-wait-to-go-back? The people you meet and the awesome time you have doing it. Come kick off the conference with other partners, your keynote speakers and Team LiveRez.

Pick Your Track

 
Breakfast | On Your Own —

Take advantage of being smack dab in the middle of Boise and head out for breakfast! Here are some of our faves: Full breakfast: Goldy’s (get there early!), Big City, Bacon. Coffee: Slow by Slow, neckar, Dutch Bros.

Registration Opens —

Location: JUMP | 6th Floor
Time: 8:00am - 8:30am

Be sure to stop by and grab your event pass before the conference starts!

Welcome to Partner Conference —

Location: JUMP | 6th Floor
Time: 8:30am - 10:00am

It’s a special year for Team LiveRez. We’re kicking things off the LiveRez way, with a session chock full of exciting announcements.

First Ever Innovation Day —

Location: JUMP | 5th Floor
Time: 10:30am - 4:00pm

When you bring your biggest challenges and opportunities to a brainstorm with other managers, some serious innovation takes place! Our first ever Innovation Day will bring together your favorite elements of networking and round tables into one unforgettable session. Put your head together with a small group of other coaches as we lead you through a series of exercises and activities that will generate tons of new ideas you’ll be dying to implement back on the homefront.

All Things Communication —

Location: Boise Centre
Time: 10:30am - 11:45am

What do happy guests and high-functioning teams have in common? Both are the product of clear, consistent communication. Learn how to master the tools in LiveRez to better communicate with your guests and your team.

Housekeepers Owning the Brand —

Location: Boise Centre
Time: 10:30am - 11:45am

As companies grow, many guests will have little or no interaction with the property manager. Housekeepers are the link to building brand awareness with your guests!

LiveTrust 101, Part One —

Location: Boise Centre
Time: 10:30am - 11:45am

Never touched LiveTrust before? We’re so glad you’re here! This is the best way to learn the LiveTrust system: directly from the people who created it.

Lunch —

Location: Boise Centre
Time: Noon - 1:00pm

Sponsored by Beach House Logos and Key Data Dashboard.

5 LiveRez Tools You Should Be Using —

Location: Boise Centre
Time: 1:30pm - 2:30pm

The LiveRez system is massive. Are you taking advantage of all the powerful tools we’ve built in? Probs not. In this session, LiveRez partners will dish on their favorite LiveRez features and how they’ve totally changed their day-to-day operations.

LiveManager: The Ultimate Overview —

Location: Boise Centre
Time: 1:30pm - 2:30pm

Attending the LiveManager certification tomorrow? This is a prerequisite for that training! Just want to hear all of the incredible ways that LiveManager can automate your cleaning and maintenance operations? This class is for you, too! We’ll take an hour to highlight as much of this new system as we can.

LiveTrust 101, Part Two —

Location: Boise Centre
Time: 1:30pm - 4:00pm

Never touched LiveTrust before? We’re so glad you’re here! This is the best way to learn the LiveTrust system: directly from the people who created it.

Delivering the Airbnb Guest Experience —

Location: Boise Centre
Time: 2:45pm - 3:45pm

The masterminds over at Airbnb are coming to talk specifically to the people delivering on the guest experience. You’ll learn what guests will expect from you in 2019 and tips for wowing them every step of the stay.

Vacation Rental Housekeeping Professionals (VRHP) Training & Testing —

Location: Boise Centre
Time: 2:45pm - 4:00pm

Stay tuned for details!

LiveRez Live —

Location: Egyptian Theatre | 700 W Main St, Boise, ID 83702
Time: 4:30pm - 5:30pm

Lights, camera, action! Meet in one of Boise’s historic landmarks, The Egyptian Theatre, for an afternoon with vacation rental marketing expert - Matt Landau!

Celebrate Who We Are —

Location: JUMP | 5th Floor
Time: 6:30pm - 9:00pm

Partner Conference brings partners together from all across the country. Get a little flavor of some of those regions in the first ever celebration of the markets that make you all so unique! BBQ in Blue Ridge? Mai Thai’s in Hawaii? Travel around to discover the unique vibe each market brings to such a diverse industry.

Day One: After Party —

Location: TBD
Time: 9:00pm

Keep the party rollin’ with all of the new friends you met today!

Pick Your Track

 
Breakfast | On Your Own —

Time: 8:00am

Take advantage of being smack dab in the middle of Boise and head out for breakfast! Here are some of our faves: Full breakfast: Goldy’s (get there early!), Big City, Bacon. Coffee: Slow by Slow, neckar, Dutch Bros.

Guest Trends & What Matters to Airbnb Guests —

Location: JUMP | 5th Floor
Time: 9:00am - 10:00am

Description Coming Soon!

Master Your Moneymakers —

Location: Boise Centre
Time: 9:00am - 10:00am

Savvy vacation rental companies understand the power that options, fees and specials have to increase their bottom line. Are you managing yours effectively? Find out how to master these LiveRez moneymaker tools.

What Your Website is Missing —

Location: Boise Centre
Time: 9:00am - 10:00am

Chances are, it’s been a minute since you’ve done a thorough audit of your website. But, it’s a critical part of the guest experience! Let’s take some time to give it some love. Learn some of the simple things you can be doing with the tools in your Dynamic Website to make your website stand out.

LiveManager, Part One —

Location: Boise Centre
Time: 9:00am - 11:30am

The best way to learn LiveManager (our awesome new cleaning and maintenance system)? Get certified! This all-day training will equip you the skills you’ll need to totally automate your operations processes with LiveManager. (Prerequisite: Online LiveManager Prep Course OR LiveManager: The Ultimate Guide class on Tuesday of Partner Conference.)

What Data Are You Tracking and How? —

Location: JUMP | 5th Floor
Time: 10:30am - 11:30am

Description Coming Soon!

Survey Says… —

Location: Boise Centre
Time: 10:30am - 11:30am

Collecting guest reviews is a must. And, LiveScore makes it super simple! Learn how easy it is to automate your guest reviews and what questions you should be asking, plus some tips for leveraging those guest reviews to increase bookings, improve your properties and find passionate advocates for your brand.

Property Pages That Convert —

Location: Boise Centre
Time: 10:30am - 11:30am

Property pages are where the magic happens. They’re your chance to turn that website browser into a long-time guest. That’s why we’re bringing in some LiveRez partners to share their strategies for crafting property pages that don’t let those potential guests slip away...

An Epic Anniversary Lunch —

Location: Boise Centre
Time: Noon - 1:00pm

Sponsored by VacationRentPayment and CSA Travel Protection

Building Lasting Brands That Customers Will Emphatically Love —

Location: Boise Centre
Time: 1:30pm - 2:30pm

How to bridge the gap between where you are and where you want to be in your companies journey is not a secret, yet few are having the right conversations about to do it. The truth is, with the right strategies, anyone is capable of building a brand that customers will emphatically love. Wes Melton will present proven strategies, debunk the "secrets" myth, and present thought frameworks that enable anyone to reach their business goals and highest aspirations.

Fireside Chat: What’s New in VR —

Location: Boise Centre
Time: 2:45pm - 4:00pm

Stay tuned for details!

How Do You…? —

Location: Boise Centre
Time: 2:45pm - 4:00pm

Ever wondered how other companies handle complicated processes or sticky situations? This is your chance to find out! A panel of LiveRez partners will share the good, the bad, and the ugly ways they handle things like linen management, crazy owner requests and same-day turns. Bring your questions!

LiveManager, Part Two —

Location: Boise Centre
Time: 2:45pm - 4:00pm

The best way to learn LiveManager (our awesome new cleaning and maintenance system)? Get certified! This all-day training will equip you the skills you’ll need to totally automate your operations processes with LiveManager. (Prerequisite: Online LiveManager Prep Course OR LiveManager: The Ultimate Guide class on Tuesday of Partner Conference.)

LiveRez Live: The Future of LiveRez & Vacation Rentals —

Location: Egyptian Theatre | 700 W Main St, Boise, ID 83702
Time: 4:30pm - 5:30pm

Be there when the future is unveiled...

One Last #2018PC Party —

NEW LOCATION: The Grove Plaza (just outside the Boise Centre)
Time: 7:00pm - 11:00pm

You won’t want to miss this. Details TBA!